Support Services Built for Hawaii Vacation Rental Owners
We’re not a property management company. We’re your dedicated support team—helping you self-manage successfully for a flat monthly fee.
Our Story
Built on Real Experience with Real Owners
OnIslandAgent was founded on a simple observation: vacation rental owners who want to self-manage shouldn’t have to choose between doing everything themselves or giving up 25-35% of their income to a property manager.
With over a decade in the vacation rental industry and five years working alongside nearly 100 self-managing owners in Hawaii, we understand what owners actually need—and what they don’t. You don’t need someone taking a cut of every booking. You need reliable support for the tasks that are hard to handle from the mainland.
That’s exactly what we provide. Guest emails at 2AM? Handled. Smart lock issues? Solved. Calendar sync headaches? Gone. All for a flat $250/month—never a percentage of your rental income.
What We Believe
You Should Keep What You Earn
Discover how OnIslandAgent supports vacation rental owners with flexible solutions that ensure compliance, guest satisfaction, and property success.
Your Revenue Stays Yours
Traditional property managers take 25-35% of your rental income. We charge a flat monthly fee. If your property grosses $60,000/year, you keep it all—minus our $250/month ($3,000/year vs. $18,000 to a property manager).
You Deserve Dedicated Support
When we answer a guest inquiry about your property, we’re focused entirely on YOUR property. We don’t manage a portfolio of competing rentals. Your property isn’t one of fifty—it’s the only one we’re discussing.
Self-Management Should Be Easy
With the right support, self-managing a vacation rental doesn’t have to be stressful. We handle the hard parts so you can enjoy the benefits of ownership without the 24/7 headaches.
What We Do (Service Overview)
Service Essentials – Everything You Need for Hassle-Free Self-Management
All Included for $250/month
Guest Email Management
All guest correspondence handled on your behalf—booking confirmations, check-in instructions, pre-arrival reminders, and post-stay follow-ups.
Included in Service Essentials
Calendar Management
Airbnb, VRBO, and Booking.com calendars synchronized automatically. No double bookings, no manual updates.
Included in Service Essentials
Smart Lock Management
Automatic code generation for each guest, lock monitoring, and remote troubleshooting when issues arise.
Included in Service Essentials
Digital Guidebook
Custom guidebook with property instructions, house rules, WiFi info, and local recommendations—delivered to every guest.
Included in Service Essentials
Review Management
Building guest relationships that lead to 5-star reviews, and fighting unfair negative reviews for removal.
Included in Service Essentials
On-Island Agent
Hawaii law requires off-island owners to designate a local agent. We fulfill this legal requirement for you.
Included in Service Essentials
Add-On Services
24/7 Guest Phone Support
Live call center that’s always answered by a real person—never busy, never voicemail. We handle the 2AM calls so you can sleep.
$120/month
Smart Pricing with Competitor Insights
AI-powered dynamic pricing that automatically adjusts rates based on market demand, competitor pricing, and local events. Includes competitor analysis reports.
$89/month
Internet Monitoring
Proactive WiFi monitoring detects outages before guests arrive. Remote troubleshooting prevents bad reviews due to internet problems.
$19/month
Smart Appliance Management
Monitor and schedule smart appliances—AC, lights, and thermostats. Automatically turn off when vacant to reduce energy costs.
$39/month
What We’re NOT
Property management companies take 25-35% of your rental income, manage portfolios of competing properties, make decisions on your behalf, and control your bookings and guest relationships.
We do none of that. You keep 100% of your rental revenue. You maintain full control.
Here’s who we built this for: smart, successful people who bought a Hawaii condo because they love the islands and saw a solid investment. You’re savvy enough to know you don’t need to hand over a third of your income for something you can manage yourself.
But somewhere along the way, you realized you didn’t just buy a condo—you bought a job. A booking comes through during the holidays while you’re trying to enjoy time with family—you don’t see it until days later, and now your future guest feels ignored before they’ve even arrived. Responding to endless inquiries from people who ask a dozen questions then book somewhere else. The guest who wants to start a pen pal relationship. Or the ones who ask you questions you’ve already answered—but they can’t be bothered to scroll back through their messages, so you get to type it all out again.
You could pay a property manager, but you’re too sharp for that. So you suffer through it.
We take away that suffering. You get to enjoy your investment the way you always intended—without the 24/7 grind and without giving up your revenue.
Hawaii-Based Expertise
Local Knowledge, Island-Wide Service
OnIslandAgent serves vacation rental owners across all Hawaiian islands—Oahu, Maui, Big Island, Kauai, Lanai, and Molokai. With five years on the ground in Hawaii and experience supporting nearly 100 self-managing owners, we know what works here—and what doesn’t.